ICIC

Warranty Information

We stand behind the quality and durability of every ICIC product.
If something goes wrong, we’re here to make it right.

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What’s Covered

Your ICIC product is protected by a 1-Year Limited Warranty from the date of purchase.

This warranty covers:

• Manufacturing defects in materials or workmanship
• Functional issues occurring under normal use conditions

If your product experiences a qualifying issue, we’ll offer a replacement or full refund, based on availability.

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What’s Not Covered

This warranty does not cover:

• Damage caused by misuse, accidents, or external forces (e.g. drops, bending, crushing)
• Cosmetic wear and tear (scratches, discoloration from long-term use)
• Unauthorized repairs or modifications
• Fragrance-related discoloration or scent residue due to improper cleaning or incompatible liquids

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Warranty Period

• Duration: 1 year from the original purchase date
• Coverage: Only applicable to original, genuine ICIC products purchased from our website or authorized retailers

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How to Request Warranty Service

Visit our warranty service to begin.
We’ll review your case and respond within 3–7 business days.

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Additional Notes

• If the product is determined to be defective under warranty, return shipping costs will be covered by ICIC.
• If the issue is outside the scope of warranty coverage, we will notify you with options (e.g. paid replacement).

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Legal Disclaimer

This limited warranty gives you specific legal rights. You may also have other rights that vary by country or region. ICIC reserves the right to make final decisions on all warranty claims.