ICIC
Shipping Policy
We’re committed to making sure your order gets to you as quickly and smoothly as possible.
Below are our current shipping details:
Processing Time
All orders are shipped within 1–2 business days from our Hong Kong warehouse (excluding weekends and public holidays).
Delivery Areas & Estimated Times
We currently ship to the following major regions:
- Japan: 5–7 business days
- Korea: 5–7 business days
- Singapore: 5–7 business days
- Hong Kong: 3–4 business days
- Australia: 6–9 business days
- Canada: 7–10 business days
- UK: 7–10 business days
- France: 7–10 business days
- Germany: 7–10 business days
- USA: 6–9 business days
Shipping Methods
We partner with reliable international couriers such as DHL, SF Express, and UPS to ensure your package is delivered safely and efficiently.
Shipping Fees
Shipping options and fees vary by country. You can view the available methods and rates at checkout.
Customs & Import Duties
Products are shipped from Hong Kong. Import duties or taxes may apply depending on local regulations. These fees are the responsibility of the recipient. Please check with your local customs office before placing an order.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number to monitor your delivery in real time.
Delivery Issues
If your order arrives incomplete, delayed, or damaged, please contact us within 3 days of receipt. We will assist you as quickly as possible.